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User Management

Easily manage user access to your Zero Desk organization. Create new users, edit their profiles, or remove them when access is no longer needed.


Creating a New User

Step-by-Step: Add a New User

  • Open the Users Page:
    • Click Admin in the top menu
    • Select Users
  • Click “Create” to open the new user form
  • Fill in user details:
    • Name
    • Email
    • Username
    • Password
    • Assign to your organization under Memberships
  • Click Create to finalize
Create new user in Zero Desk

Editing a User

Edit User Information

  • From the Users page, click on a user’s name
  • In the pop-up window, click Edit
  • Update the information as needed
  • Click Submit to save your changes
Edit existing user

Deleting a User

Remove a User

  • While viewing a user’s profile, click the Trashcan icon
  • ⚠️ This action is permanent and cannot be undone
Delete user window